Privacy policy.

Who we are

This website is run by Auragenic Solutions, a technology and growth studio based in Ahmedabad, Gujarat, India ("Auragenic Solutions", "we", "us").

If you have any question about this policy or your data, write to info@auragenicsolutions.com.

What we collect

Information you choose to send us: your name, company, email address, phone number, budget, timeline and project details, when you use our contact form, the brief builder, WhatsApp or email.

Basic technical information collected automatically when you visit the site, such as browser type, device, pages viewed and approximate location, through analytics tools if they are enabled.

How we use it

To reply to your enquiry, prepare proposals and deliver the services you ask for.

To improve the website and understand which pages are useful.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

WhatsApp and email

Our forms open WhatsApp or your email app with your details filled in. Nothing is sent until you press send in that app. Messages sent through WhatsApp are also subject to WhatsApp's own privacy policy.

Client project data

Data you share with us for a project (for example documents, databases or customer lists) is used only for that project, kept confidential, and handled under the terms of our agreement or NDA with you.

Cookies

The site itself does not need cookies to work. If analytics or advertising tools are added, they may set cookies to measure visits. You can block or delete cookies in your browser settings.

How long we keep data

We keep enquiry details for as long as needed to respond and follow up, and project records for as long as required by law or our contract with you.

Your rights

You can ask us to show, correct or delete the personal information we hold about you at any time by writing to info@auragenicsolutions.com. We will respond within 30 days.

These rights apply under India's Digital Personal Data Protection Act, 2023, and, where relevant, under other laws such as the UK and EU GDPR.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.